Do You Have a complaint about Ontario government services? If you feel a provincial government organization has treated you in a way that is unfair, illegal, unreasonable, mistaken, or just plain wrong, you should bring your matter forward to the Ombudsman's office. You may succeed in getting your own problem solved and you might help make changes so others are treated more fairly. Some examples of complaints that may be investigated include:

• Spousal or child support (Family Responsibility Office)
• Birth Certificates
• Health insurance (OHIP)
• Disability benefits
• Workplace safety and insurance
• Student loans (OSAP)
• Community Care Access Centres

All inquiries and investigations are conducted free of charge, in any language and are confidential. Complaints can be made in writing, in person, by telephone, by Internet, TTY, fax or by cassette recording. Visit the Ombudsman Ontario website or call 1-800-263-1830, TTY 1-866-411-4211.