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Contact us

Got a question? You might find your answer in our Frequently Asked Questions.

Q1: Where can I obtain information on Honours and Awards nomination process?

Q2: What is the status of my application to the Ontario Immigrant Nominee Program?

Q3: How can I get certification to access a regulated profession in Ontario?

Q4: Where can I check my citizenship status?

Q5: How can I register for a Bridge Training program?


Use the following form to send us your comments, suggestions and inquiries.

Find out more about what you can expect when you send your message.

Please specify the nature of your message:

If the message back to you contains personal information, the government's privacy rules require that it is sent by regular mail. In this case, you'll be asked to provide your postal address.

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Notice of Collection:

The personal information that you have provided to us to enable us to respond to your inquiry will only be used for that purpose. You will not be placed on any mailing lists, nor will your information be released to any third party, except as may be authorized by law. The authority for obtaining this information from you complies with section 38(2) of the Freedom of Information and Protection of Privacy Act.

Accessible Customer Service policy

As outlined in our Accessible Customer Service Policy, we are committed to providing accessible customer service. On request, we can arrange for accessible formats and communications supports.

Phone, Fax, E-mail or Mail


  • General Inquiry: (416) 327-2422
  • Toll Free:          1-800-267-7329

TTY (for the hearing impaired)

  • 416-325-0866 or 1-866-853-2137


  • (416) 327-1061


Ministry of Citizenship, Immigration and International Trade
6th floor, 400 University Avenue
Toronto, Ontario  M7A 2R9